We Live Customer Service
It’s our little magic touches that guests like most. Come and find out why we’ve been in the top 5 on TripAdvisor.com for the past four years in all of Los Angeles and why we recently won the California Hotel & Lodging Association’s award for Best Guest Relations in California.
We’re not about charging for every little item. It’s important to us that you feel relaxed and happy staying here. If you are hungry, no matter the time, enjoy a snack off of our list of over 40 items…with our compliments. Choose from a variety of canned soda, candies, chocolates, crackers, chips, cookies. We also have granola bars, popcorn, pretzels, peanuts and more. Just come by the front desk and order whatever you like and as much as you like without a charge…24 hours a day. We’ll even deliver it to your room.
Kids love this, parents love this, business travelers love this….who wouldn’t love this?
Our complimentary Deluxe Continental Breakfast features pastries from one of the best bakeries in all of Los Angeles, Susina Bakery. Guests really like the Apricot/Ginger Scones, Chocolate Chip/Sour Cherry Scones, Blueberry Scones, Flaky Croissants, Banana Muffins, Blueberry Muffins, and Bran Muffins…all delivered to us fresh each morning straight out of their ovens. Also included with breakfast are a variety of cereals, Fruit, Yogurt, Oatmeal, Juice, Coffee, and Tea.
If there is anything that you would like for us to pick up at the store for you to have with breakfast…just let us know.
Enjoy our fast, reliable, and complimentary WiFi in your room or anywhere throughout the hotel.
We’ll even turn down your bed each night and leave a leave you a weather forecast each night. Kids will enjoy the bathrobes, that are just their size laid out for them…along with kid size slippers (grown-ups have them too)
Our 24 Hour Heated Pool centered in the courtyard. We’ll even come out with complimentary popsicles when it’s warm outside.
Don’t forget to the visit the exclusive and private club, The Magic Castle, located just next door to us.
Click on “Indulge” for more information.